Order Cancellation

How To Cancel An Order That Has Been Paid

We understand that ordering an item for your special occasion is an important undertaking, and our cancellation policy was created with this in mind.

The good news is that after placing your order, there is still time to change your mind. Please refer to our cancellation policy below for details.

Our Cancellation Policy:

- Orders cancelled within 48 hours after payment confirmation will be eligible for a full refund,

- Orders cancelled 48-72 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price,

- Orders cancelled after 72 hours of payment confirmation will be eligible for a partial refund consisting of only the full shipping cost,

- Once your order has been shipped, it can no longer be cancelled.

 

If you have any questions please contact:

info@tittaty.co.uk